Malaysian Mobile Broadband, Verdict

telcos-verdict

Okay, I wanna make it clear. These findings are merely based on my location, usage and personal experience and doesn’t reflect the opinions of other customers. Here goes. Within the past 2 weeks alone, I have been with 3 telcos. Yup, that’s right. All 3 of them. Firstly, DiGi then to Maxis and finally to Celcom. My Celcom line was activated yesterday morning and by the end of this post, I’ll most probably be deciding my MNP options to DiGi or Maxis – yet again. Hopefully, this time its for good or until something better comes along. Why leaving Celcom after just one day? Continue to find out why:

Celcom boasts that they have the widest, fastest and best network. Here are my speedtest.net results throughout the day and please tell me, either I’m being a fussy consumer or am I not getting what I was promised? A little background for those who are not familiar with Speedtest.net. It’s a website to test your broadband speed by sending you a file to download & upload which give an indicative connection speed. Here are my readings for today:

08:35 am  /  Download: 0.91 Mbps  /  Up:  0.13 Mbps  /  Ping: 359 Ms
08:50 am  /  Download: 0.81 Mbps  /  Up:  0.11 Mbps  /  Ping: 351 Ms
09:04 am  /  Download: 0.64 Mbps  /  Up:  0.12 Mbps  /  Ping: 339 Ms
09:52 am  /  Download: 0.57 Mbps  /  Up:  0.11 Mbps  /  Ping: 557 Ms
10:47 am  /  Download: 0.29 Mbps  /  Up:  0.09 Mbps  /  Ping: 635 Ms
11:20 am  /  Download: 0.34 Mbps  /  Up:  0.11 Mbps  /  Ping: 245 Ms
12:14 pm  /  Download: 0.26 Mbps  /  Up:  0.12 Mbps  /  Ping: 403 Ms
02:14 pm  /  Download: 0.37 Mbps  /  Up:  0.07 Mbps  /  Ping: 354 Ms
04:23 pm  /  Download: 0.50 Mbps  /  Up:  0.11 Mbps  /  Ping: 276 Ms
06:07 pm  /  Download: 0.39 Mbps  /  Up:  0.11 Mbps  /  Ping: 260 Ms

As you can see from above, my connection barely hit 900 kbps at 8:35 am. Things start to go down hill from there. By lunch time, I was getting EDGE connection speed. Why am I paying for 3.5G highspeed internet price but getting EDGE connection? By now, webpages will fail to load and instant messengers disconnects – let alone online radio streaming. Fastest, widest and best network? My foot.

By the way, my location while getting these readings was Jalan Sultan Ismail, Kuala Lumpur. In the heart of the city and not some remote kampung. Mobile signal ranges between 3 to 4 bars. With Maxis, I was getting a constant 1Mbps line throughout the day. Radio streams was smooth, web pages loads flawlessly and definitely no ridiculous EDGE connections.

In conclusion, Celcom can take it’s misleading adverts and shove it up its ass and though I’ve only been with them for less than 48 hours, I can’t wait to get out. Heading over to Pavilion Maxis Centre and will just have to live by Maxis’s limit of 3Gb data per month. So, if you’re in an area getting HSDPA coverage from Celcom – good for you. Live long and prosper. As for me, screw you Celcom! We’re over!

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14 Responses to “Malaysian Mobile Broadband, Verdict”


  1. 1 Friedbeef October 9, 2009 at 7:09 pm

    Hi, read your comments about your broadband experiences. If you want to try something new, pimp up your broadband, or simply hear out people in the same boat check out http://www.pimpmybroadband.com.my

    I think you can even submit this post as an entry.
    Can win Macbook Air leh 🙂

  2. 2 zzeed October 9, 2009 at 10:12 pm

    BicMacky

    I quit celcom a long time ago.

  3. 3 BigMacky October 9, 2009 at 11:55 pm

    Friedbeef

    Yeah, I’ve heard about that promo. Kinda cool. But nah, don’t think my silly post would win me anything. Helps to vent my frustrations, yes. but winning something … nah. 🙂

  4. 4 BigMacky October 9, 2009 at 11:56 pm

    zzeed

    I just quit Celcom too. My shortest time ever with a Telco. Less than 48 hours. That’s how bad Celcom is. Back to Maxis now. Just gotta live with the 3Gb limit. You’re so lucky to still have the Unlimited deal.

  5. 5 Virtualess October 10, 2009 at 12:16 am

    Oh I m still lucky so far. Have u tried digi?

  6. 6 BigMacky October 10, 2009 at 12:27 am

    Virtualess

    DiGi is just EDGE for data plans at the moment. Only their USB Broadband has 3G connections. And yes, I heard DiGi will be rolling out their 3G mobile data plan next year. I’ll be sure to check it out then. MNP is the best thing ever to have taken place in our local Telecommunication sector.

  7. 7 zzeed October 10, 2009 at 5:29 am

    BicMacky

    I didn’t know that I am with the 99 unlimited deal. i did the speedtest thingy with such result: 2.05Mb/s download and 0.06Mb/s upload. Maxis HSDPA using Razr V9 modem.

  8. 8 BigMacky October 10, 2009 at 7:48 am

    zzeed

    I am confused. Thought you said you still have the Unlimited data package from Maxis a couple of post back? Anyway, if you are paying RM99 a month for data usage from Maxis, that’s the Unlimited Plan. Which are currently no longer available to new customers. Existing subscribers only.

  9. 9 virtualess October 10, 2009 at 9:35 am

    BM

    Sorry ah, MNP itu Maxis ke?

    I am quite happy and contend with my Nokia brick as a 3G modem with my Mac Book. It works flawlessly all the time, but the marriage between this Brick and my Vista notebook is as bad as my marriage….

  10. 10 BigMacky October 10, 2009 at 9:41 am

    Virtualess

    MNP is Mobile Network Portability. The ability to change from one telco to another without having to change your number.

  11. 11 zzeed October 10, 2009 at 4:10 pm

    BicMacky,

    I’m sorry, of course I now that I’m on the Unlimited Data plan for RM99/month. What I didn’t know was Maxis has stopped offering this to new subscribers.

  12. 12 BigMacky October 10, 2009 at 9:29 pm

    zzeed

    Don’t cancel. Whatever you do. Don’t cancel. 🙂

  13. 13 Marvin Lee October 12, 2009 at 2:17 pm

    I’m doomed.

    I just signed up for the HTC Hero package from Celcom, found that the connection sucks too, from G(3G) to E(Edge) to unable to display webpage.

    I can only connect with WiFi from my home..

  14. 14 BigMacky October 12, 2009 at 6:57 pm

    Marvin

    You have my deepest sympathy. Celcom should be sued for mis-representation. Did a couple of tests today, speed ranges from 100kbps to 250kbps. Worst than DiGi’s EDGE connection. Paying for 3.5G Highspeed internet, getting below par EDGE connection. You’re in Celcom territory. MUKTAMAD! My foot.


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